From: MyHealthDirect

from: CareMount Medical Partners with MyHealthDirect to Enable Guided Search and Self-Scheduling for Patients

MyHealthDirect, a leading provider of digital care coordination solutions, today announced that CareMount Medical, the largest, independent multi-specialty medical group in New York State, has deployed MyHealthDirect’s solution to provide patient self-scheduling across all of CareMount Medical’s digital access channels. Using decision support and automated business rules, the solution guides patients to the right provider and enables real-time scheduling from CareMount Medical’s website. Now, patients can self-schedule across all primary care doctors and several specialties, including pediatrics, dermatology, and OBGYN. Soon the solution will roll out for ophthalmology and neurology, and then all doctors across all specialties will be live in 2019.

“By using MyHealthDirect’s online scheduling platform, we are continuing our goal to provide convenient and accessible healthcare for our more than 550,000 patients throughout the Hudson Valley,” said Scott D. Hayworth, MD, FACOG, President and CEO of CareMount Medical. “The guided search and scheduling solution adds immediate benefits to our patients. This platform supports our commitment to provide our patients with cutting edge technology in the convenience of their home.”

The solution is integrated with CareMount Medical’s NextGen Practice Management system, which enables all appointment bookings to occur in real-time, maximizing the utilization of all appointment capacity and providing timely access to care for patients.

“The shift in the healthcare industry towards consumer-centric technology is advancing rapidly,” said Tom Cox, CEO of MyHealthDirect, “and we are honored to be chosen by CareMount Medical to bring their patient access capabilities to the forefront of the digital age.”

submitted by: Carolyn Edwards